According to Travelport's Business Traveler & Travel Policy survey, 57 percent of company employees surveyed said their business travel budget was larger in 2018 than it was in 2017. New research provides insight into what these travelers want from their stay. at the hotel.
The survey was conducted among business travelers aged 22 to 37 (57 percent). Another 28% were people aged 38 to 53, and 15% were people aged 54 to 72.
In turn, a recent study commissioned by Hilton Hotels & Resorts showed that Many company employees are willing to spend their personal money on various hotel services while traveling, in addition to what the company allocates for business trips.
Companies certainly set budgets and pay for travel expenses, but this not always enough for modern business travelers.
Thus, the majority of respondents participating in the Travelport study (52%) stated that they are willing to pay extra for an upgraded room.
When it comes to good Wi-Fi in a hotel, more than half of respondents intend pay out of pocket for a higher level of service.
Another important trend is The desire of tourists (72%) to receive personalized messages during their stay at the hotel.
Expanding the format of business trips — is one of the main trends and it will only intensify in the near future.
According to research by Hilton Hotels & Resorts, 69% of business travelers surveyed want to expand their business trips into personal vacations.
Meanwhile, this hasn't yet taken hold in the mentality of hotel guests.Many (44%) worry that leisure combined with work will make them look bad in the eyes of management, and 46% state that they feel guilty in front of their co-workers.
Source: trn-news.ru