The travel service Tutu.ru asked tourists how they choose a hotel when going on vacation, as well as what is most important to them when choosing one. Travelers chose from ten options. Around 1,500 people participated in the survey.
How The company's press service told TRN that for almost a third of respondents (29%), the most important factor is the price per room. It's more important than a hotel's convenient location. Proximity to the sea or attractions is a key factor for a quarter of travelers. 21% also pay attention to ratings, scores, and reviews.
The absence of compatriots at the hotel proved more important than free Wi-Fi. Criteria such as the all-inclusive system and free cancellation received equal votes.
Survey data "What do you think is the most important thing when choosing a hotel?«:
- 29% — price per room;
- 24% - convenient location (close to the sea, attractions);
- 21% — ratings, reviews;
- 7% - absence of compatriots;
- 6% — all-inclusive system;
- 6% – free cancellation option;
- 3% — free Wi-Fi;
- 2% is the number of stars the hotel has;
- 1% - animation and entertainment;
- 1% — kids club/playground;
Incidentally, last year Tutu.ru surveyed travelers' attitudes toward hotels with "negative reputations." Users were asked, "Are you willing to stay at hotels with bad reviews?" 48% users responded that it all depends on what other travelers criticize about the hotel. For example, some aren't bothered by poor breakfasts or the distance from the city center, but they can't stand the noise outside. 39% respondents were more categorical, choosing the option "If there are a lot of negative reviews, I won't stay at that hotel." 9% users are willing to overlook negative reviews if the price and accommodations are attractive. A minority (4%) admitted that they don't read reviews to avoid setting themselves up for negativity before their vacation.
Source: trn-news.ru