{"id":60942,"date":"2019-07-27T11:03:08","date_gmt":"2019-07-27T08:03:08","guid":{"rendered":"https:\/\/dev.prestigtours.com\/novosti\/v-prinimaushei-kompanii-rasskazali-chem-byli-nedovolny-tyristy-pojalovavshiesia-na-otel.html"},"modified":"2019-07-27T11:03:08","modified_gmt":"2019-07-27T08:03:08","slug":"v-prinimaushei-kompanii-rasskazali-chem-byli-nedovolny-tyristy-pojalovavshiesia-na-otel","status":"publish","type":"post","link":"https:\/\/dev.prestigtours.com\/en\/novosti\/v-prinimaushei-kompanii-rasskazali-chem-byli-nedovolny-tyristy-pojalovavshiesia-na-otel","title":{"rendered":"The host company explained what the tourists who complained about the hotel were unhappy with."},"content":{"rendered":"<p>\n<strong>The host company commented on the complaints from tourists about the 5-star Turkish hotel &quot;Club Sunny World.&quot; As reported to the TRN portal, the incident, which was reported in the media yesterday, occurred on July 19.<\/strong><\/p>\n<p>\n\u00a0<\/p>\n<p><p><img decoding=\"async\" src=\"\/wp-content\/uploads\/2019\/07\/1ff357020a0dd0eb069a9ac501e97067.jpg\" \/><\/p>\n<\/p>\n<p>\n\u00a0<\/p>\n<p>\nAccording to a representative of Kilit Global, which operates immediately <!--more-->On that day, one of the guests actually experienced an unpleasant situation with several major Russian tour operators: he was robbed. Afterward, the tourist began expressing his dissatisfaction with the vacation and decided to gather the other hotel guests. As a result, the hotel staff called the police, but none of the travelers filed a report.<\/p>\n<p>\n&quot;Club Sunny World 5* is a budget-friendly vacation option. The service provided is worth the money. The hotel always offers solutions to guests who have complaints. A hotel guide is on hand daily to help guests resolve any issues,&quot; noted a company representative.<\/p>\n<p>\nCommenting on the poisonings reported by Life the day before, the source emphasized that none of the tourists had contacted their insurance company.<\/p>\n<p>\nAs a reminder, Russian travelers yesterday complained about the appalling conditions of their stay at the Turkish Club Sunny World 5* hotel. They said the hotel, which they booked as part of the &quot;Fortuna&quot; program offered by the Biblio-Globus tour operator, was effectively unsuitable for vacation.<\/p>\n<p>Source: <a href=\"http:\/\/www.trn-news.ru\/news\/93400\" target=\"_blank\" rel=\"noopener\">trn-news.ru<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>The host company commented on the situation with tourists&#039; complaints about the Turkish 5-star hotel &quot;Club Sunny World.&quot; As they told the TRN portal, the incident, which was reported yesterday,<\/p>","protected":false},"author":1,"featured_media":60943,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-60942","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-novosti"],"_links":{"self":[{"href":"https:\/\/dev.prestigtours.com\/en\/wp-json\/wp\/v2\/posts\/60942"}],"collection":[{"href":"https:\/\/dev.prestigtours.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dev.prestigtours.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dev.prestigtours.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dev.prestigtours.com\/en\/wp-json\/wp\/v2\/comments?post=60942"}],"version-history":[{"count":0,"href":"https:\/\/dev.prestigtours.com\/en\/wp-json\/wp\/v2\/posts\/60942\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/dev.prestigtours.com\/en\/wp-json\/wp\/v2\/media\/60943"}],"wp:attachment":[{"href":"https:\/\/dev.prestigtours.com\/en\/wp-json\/wp\/v2\/media?parent=60942"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dev.prestigtours.com\/en\/wp-json\/wp\/v2\/categories?post=60942"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dev.prestigtours.com\/en\/wp-json\/wp\/v2\/tags?post=60942"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}