If a trip is organized by professionals, you can be sure that it will fully meet all your needs and provide only positive impressions. Ekaterina Khrabskova, director of the Chemodan travel agency (Voronezh), conducted a survey among her clients. subscribers (VK group, 10,000 subscribers) and found out how tourists approach choosing a travel agency. She shared her findings with the TRN portal.
Thus, the majority of respondents - 55% - trust word of mouth and only contact those agencies whose services their friends and acquaintances have already used.
About 26, 5% travelers prefer travel agencies that offer big discounts.
And for 21% respondents, the professionalism of managers is important, so they trust their vacations to proven companies with qualified employees.
4% rely on the internet and choose travel agencies based on online reviews. About 2% respondents don't like lengthy searches and prefer agencies located close to home.
Source: trn-news.ru