The CRT Group of Companies, a global developer, integrator and technology expert in the field of biometrics, presented a comprehensive solution for ensuring the safety and comfort of passengers at the airport based on its own biometric system at the NAIS-2019 exhibition facial recognition system "Vizir". The purpose of the CRT system is to ensure security, accelerated check-in, inspection and boarding without presenting a passport and tickets. Throughout the entire passenger journey, it can "recognize" the passenger by face, "recognize" him at the check-in counter, open passages to the clean area, to the luxury waiting room, and ensure passage through the turnstiles at the boarding gate.
"More and more airports, especially in Europe, are following the concept of the silent airport. The idea is to reduce background noise, such as loud announcements throughout the airport, without compromising the timely and necessary information for passengers," comments Andrey Khrulyov, Director of Business Development for the Biometric Systems Department at SRT. — The development of technology makes it easier to create a calm, relaxing atmosphere, changing the way airports interact with passengers. Loud, often overlapping announcements create a sense of fuss, forcing people to quickly leave Duty Free zones, restaurants, cafes, playgrounds, etc. to get more detailed information, and it is these infrastructure facilities that are capable of increasing non-aviation revenues for airports; they should be calm and comfortable.”
In addition, the silent airport concept eliminates the language barrier. Even if a traveler speaks English, for example, the local accent and interference in the public address system can make announcements unintelligible. In this regard, visual navigation and digital announcements can be an indispensable solution. Understanding this trend and improving its expertise, CRT has supplemented the biometric system with the silent option: “Today, anyone can verify the operation of our system by simply visiting our stand. Our stand at NAIS is a miniature airport. At the improvised “check-in counter,” our specialist takes a photo of the visitor and enters it into the system’s archive. In fact, a photo is all that is required to obtain a biometric identifier throughout the passenger’s journey, which allows them to go through pre-flight formalities without having to present a boarding pass each time. At the virtual passport control point, the camera compares the visitor’s face with the face in the archive (biometric template), and if positively identified, the person can proceed further. The identification procedure takes a few seconds. This year's innovation is a navigation system that "recognizes" a passenger by his face and displays information about his flight number and his current location on the airport map on the tablet/monitor display. The last line of control, the boarding gate, is also implemented using facial biometrics: the turnstile doors open automatically after the passenger looks into the camera," comments Alexey Markachev, Head of Product Management for Biometric Systems at CRT.
Among the airports that are developing and implementing the silent airport concept are Helsinki Airport, London City Airport, Bristol Airport, Munich, Dubai, Delhi, Mumbai, and Hyderabad.
Security today is becoming a basic functionality, on the basis of which in the future it will be possible to implement new options to ensure passenger comfort: select advertising, analyze preferences - suggest special offers in Duty Free for those goods that a person already uses, that he likes. Thus, the airport is transformed into a friendly digital space, where passengers are comfortable, and airlines at the same time receive a competent tool for increasing non-aviation revenues. The balance of security, comfort and smart retail at the airport is something that we are technologically ready for today. At the same time, the legal and regulatory framework still requires improvement: the introduction of new regulations with electronic documents, the rejection of the fiscal and legal significance of paper media, etc. A lot of work has already been done, for example, boarding passes have already become electronic.
Fastline Biometrics is certainly a growing market, involving interaction with the passenger during check-in, bag drop, security screening and boarding.
Today, around 5,600 biometric kiosks and eGates have already been installed at more than 300 airports in 80 countries, and this number is set to triple by 2022 as interest and confidence in the technology grows.
Source: trn-news.ru