On September 26, the Marriott Grand Hotel will host a scientific and practical conference, "Quality of Services — a Driver of Tourism Development," organized by the Moscow Department of Sports and Tourism. The conference's main topics include: the impact of the quality of tourism services on the growth of tourist flows and the increase the attractiveness of the capital in foreign and domestic markets.
The conference aims to develop a set of measures to improve the quality of tourist service during major events. Among the main objectives of the event are: analyzing the capital's tourism market and customer satisfaction, as well as identifying the positive and negative factors influencing the development of a hospitable environment and promoting Moscow as a world-class tourist destination.
N.A. Gulyaev, Head of the Moscow Department of Sports and Tourism, will speak at the opening. Representatives from the Russian Ministry of Culture, the Federal Tourism Agency, regional authorities, public organizations, leading tour operators, museums, hotels, restaurants, transportation organizations, the media, and others have been invited to participate in the conference.
The conference starts at 11:00.
To participate in the conference, please send an application to: conference.tourism.2017@gmail.com.
For inquiries, please call +7(495) 995–8094 (Extension 134)
Contact person: Ekaterina Myasnikova.
Source: trn-news.ru