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How can agencies cure cruise phobia, and why can’t tourists say “no”?

A key component of success for both large companies and startups is anticipating and correctly assessing emerging trends. This certainly applies to the tourism industry. For six years, the Travel Russian News media holding has been introducing you to with current technologies: together we witnessed the transition from Excel spreadsheets to CRM, the introduction of instant messengers and chatbots The sales landscape, the mass launch of dynamic packaging, and the emergence of multi-product platforms are all rapidly evolving. It's time to move forward. That's why, on October 31st, at the Travel Winter IT Workshop conference at Palmira Business Club, we'll be surprising you with new technological trends that, dare we say it, will allow you to establish and maintain a leading position in the travel industry.

 

 

It's no secret that over the past few years, the leaders in the travel services market have been companies that have devoted enormous attention to IT development. Thanks to this, the GDS tour segment has reached a completely new level. However, it's also worth remembering that since 2013, there have been ongoing discussions about the need to implement a new technological standard— NDC - whose main goal is to provide more opportunities for airlines, selling tickets and ancillary services through GDS channels, and therefore for agents working with the technology platform. In July of this year, at the Sabre Space: Travel Leaders Forum conference, the company's new development strategy for NDC was officially announced. Key GDS partners Delta Airlines and Finnair presented their analysis and initial results of implementing the new standard. Behind the complex words and grandiose statements there may be a real technological revolution, the consequences of which we will discuss on TWITW.

You can only say “no” to a client in one case: when he asks for a discount.All other requests must not only be satisfied, but fulfilled as quickly as possible. Which online systems allow booking tours from two to 365 days for individuals and groups? Is there a convenient and effective travel designer, and what geographic areas does it cover? Experts will also answer these and many other questions about packaging in detail on October 31.

I want it and it pricks me – a cruise productMany agents are terrified of it. How can they overcome their cruise phobia and start making money on this complex, yet incredibly high-margin product? Are there any booking systems that offer a full range of operators, regions, ships, and services?

As always, attending our conference is completely free for travel industry professionals. The TRN team and our speakers are ready to share their experience and knowledge and develop ours together with you.

 

 

TWITW is:

  • More than 40 participating companies;
  • 14 master classes with presentation of modern developments;
  • A panel discussion with an overview of current technological trends in the tourism business;
  • More than 800 tourism industry professionals;
  • Pleasant gifts from partners and organizers (Radisson Royal Cruise, Hard Rock Hotel, MDM, Panorama 360, etc.).

Among the participants of TWITW 2019: ERV, Innovative Mobility, Amadeus, Svoy TS, Mag.travel, Unisender, VIP Cruise, Transport Clearing House, Interhmome, My Agent, Tury.ru, Sletat.ru, Onlinetours, Akademservice, ICS Group, Lawyers for the travel industry Alexander Bayborodin and partners, 7 winds, Turmarketing.

In addition to the keynote presentations, travel professionals will be able to participate in the TWITW online academy. A week before the exhibition, on October 23, experts will share useful life hacks and their experiences and secrets in a webinar format to make your travel agency even more efficient. They'll cover topics such as how to work with service consolidators and end suppliers, how to operate in a declining market, secrets of using messaging apps to engage with tourists, and much more. Our speakers will inspire you with new ideas and share their industry knowledge!

Tour operators, OTAs, service consolidators, and payment systems will present their developments. TWITW is equally useful for travel agents, tour operators, OTAs, and even hoteliers!

Exhibition Program:

9:30—10:30 — Welcome coffee break for all participants and visitors

10:40—11:00 — grand opening ceremony

11:00—14:00 — master classes section

14:30–16:00 — Panel discussion "Tourism Business. Technologies of Tomorrow"

4:00 PM – Prize drawing and gifts from participants and partners

 

 

The best projects, selected by members of the professional jury, will be awarded at a gala Best Travel IT Solutions Awards, which will take place at the event.

The exhibition venue is located 10 minutes from the Tulskaya metro stationFor the comfort of our guests we have organized free transfers from Nagatinskaya metro station.

As always, TWITW partners and participants have prepared exclusive offers and valuable gifts for you! Stay tuned for news and See you on October 31st at Palmira Business Club!

Want to participate in the Travel Winter IT Workshop as an expert or present your own development? Write to us

The tour operator became the general partner of the conference Unicorn, which will present a new a universal tool for any travel agency - UNIQUE platform: from the sale of mass-produced products to the creation of unique tours at the request of any client.

Official insurance partner TWITW 2019 will feature ERV, a member of the ETI (European Travel Insurance) group, part of the largest network of travel insurers in Europe, which includes 20 insurance companies located in 20 European capitals.

Source: trn-news.ru

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