Vladimir and Natalia Vorobyov have no legal connection to Panorama Tour LLC, the company that is the main seller of Natalie Tours tours, Interfax-Tourism reports, citing Irina Tyurina, press secretary of the Russian Union of Travel Industry (RUTI).
"In the documents Vladimir Vorobyov provided to the supervisory board of Turpomoshch on July 4, Denis Borisovich Yarov is listed as the founder of Panorama Tour LLC—the primary legal entity operating under the Natalie Tours brand—and Sergey Sergeevich Azarov as the CEO. However, Vladimir and Natalia Vorobyov are the founders of only one of the four legal entities included in the Unified Federal Register of Tour Operators—Natalie Travel Agency LLC, which served 1,802 tourists in 2017. Panorama Tour served 20,850 tourists," she said.
I. Tyurina added that not only Russians but also citizens of Belarus and Kazakhstan suffered from Natalie Tours' actions. "At least 400 Belarusians purchased tours that were subsequently cancelled by the Russian tour operator. Kazakh citizens purchased 231 services from Natalie Tours Kazakhstan, including both complete tour packages and individual components. It's worth noting that the director of Natalie Tours Kazakhstan is listed as Denis Yarov, mentioned above," she noted.
On June 29, tour operator Natalie Tours announced the suspension of all charter programs, and on July 4, it announced the cancellation of all sold tours until September 30. However, the company has not suspended operations, meaning its clients cannot seek compensation from insurance companies.
Earlier on Friday, the tour operator became the target of a prosecutor's investigation. checksAs I. Tyurina clarified, the basis for conducting an investigation is information about violations of the law that require action by the prosecutor. This can include citizen complaints and media reports. If violations are discovered, the prosecutor has the right to submit a motion to rectify them, which must be done within one month of the motion being submitted. The results must be reported to the prosecutor in writing. If the investigation reveals a crime, a criminal case may be opened.
Source: trn-news.ru