For a month, the TRN portal conducted a survey of travel industry professionals on the specifics of selling individual tours. As promised, on May 30th at the Travel IT WorkShop exhibition, the survey results were announced and the winner of a valuable prize from the international operator TUI—a tour—was selected. for two for a week in Turkey.
More than 300 agencies across Russia participated in the survey. The winner was selected from the list of respondents by randomly generating numbers in the presence of exhibition visitors. The lucky winner of the tour was Dmitry Romanov from the Panda Express agency!
The agency survey yielded the following results:
- Clients contact 97% agencies to organize individual tours;
- The share of individual tours in agency sales increased to 15%,
Main factors, which are holding back the increase in sales of individual tours in agencies:
- Lack of a convenient online booking system for individual tours (67% respondents)
- Lack of training in selling individual tours (27% respondents)
- Lack of information about booking systems for individual tours
You can read the full version of the presentation with the survey results. follow the link.
TUI's Custom Tours Department is always happy to help you tailor your vacation to your clients' needs. Please send your inquiries to fit@tui.ru.
Source: trn-news.ru