Visitors to the capital can learn how to use public transportation, check the opening hours of city museums and theaters, and decide where to go during the New Year holidays.
Since mid-December, guests of the capital can contact the tourist contact center Operators can provide advice in Chinese. The hotline can be reached by dialing the short number 122 or by landline number: +7 (495) 122-01-11.
"Contact center operators communicate with tourists in Russian, English, and now Chinese. By calling the hotline, city visitors can find out what to see during the New Year holidays, how public transportation, theaters, and museums operate," she said. Natalia Sergunina, Deputy Mayor of Moscow. Her words are quoted on the Moscow Mayor and Government portal.
Every month the hotline for tourists receives more than three thousand requestsOur contact center specialists are ready to answer virtually any question. Our hotline is open 24/7, and operators can answer calls in Chinese from 8:00 AM to 12:00 PM on weekdays and from 10:00 AM to 10:00 PM on weekends. Russian and English are also available.
According to the Moscow Tourism Committee, call center operators can provide contact information for embassies, consulates, and visa centers, train schedules or directions from one point to another, and the addresses of museums, stadiums, and parks. Call center staff are also available to assist in emergency situations.
Source: trn-news.ru