The Federal Tourism Agency and Rosaviatsia held an emergency meeting to address the issue of air travel for tourists to Mexico. Representatives from tour operators Anex Tour and Biblio Globus, Rossiya and Azur Air airlines, and the Tourpomoshch Association participated. reports press service departments.
"During the meeting, it became clear that the problematic situation, which involved a dispute between business entities and could have resulted in damage to the rights and legitimate interests of tourists, had been ongoing since January 11, and that none of the parties involved had notified either Rostourism or Rosaviatsia of this," Rostourism clarified.
Following the meeting, the following decisions were made: Anex Tour's tourists scheduled to depart from Moscow to Cancun, Mexico, on January 27, 2018, at 3:00 AM on Rossiya Airlines flight 5881 from Vnukovo Airport will now travel on Azur Air flight 111 from Domodedovo Airport. The exact departure time will be communicated to tourists by the tour operator and the airline.
Estimated departure time of flight ZF111 is 04:05, January 27, 2018. ANEX Tour representative at Vnukovo Airport can be reached at: 8 (964) 771-94-10.
"Flight information can also be obtained through your personal account or by calling the 24-hour call center at 8-800-77-55-000. All issues with Mexican aviation authorities regarding this situation have been resolved. ANEX Tour, for its part, guarantees the timely return of tourists upon completion of their booked and paid travel package," the operator's website states.
As a reminder, according to Mexican regulations, passengers arriving on a charter flight with one airline must return on the same carrier. Rossiya Airlines operates charter flights on the Moscow-Cancun route until February 3rd.
Source: trn-news.ru
