Tour operator Intravel Stoleshniki has announced the suspension of operations. According to the company, all tourists currently on vacation have return tickets and their accommodations are fully paid. Furthermore, many tourists will be able to depart for vacation in the coming days, while everyone else will be able to return. will be able to take advantage of insurance payments.
"We are forced to make the most difficult decision in our long history. In accordance with the requirements of Federal Law No. 132 and in the best interests of tourists, we publicly announce the termination of Intravel Stoleshniki's tour operator activities. Together with you, we have overcome many crises, always fighting to the end, changing our strategy and operating formats, which has always led to success. Currently, in the harsh conditions of a negative information field in our market, we have been trying for almost two months to attract investment and negotiate with partners, but, unfortunately, we have been unable to find a way out of the current situation. For many years, we have faithfully fulfilled our obligations and sent a huge number of tourists, so it pains us greatly to know that we will be the reason someone's tours cannot take place. We thank everyone who can understand us, and we apologize to everyone else and assure you that we will do everything we can to help compensate for your financial losses," the operator's statement reads.
All registered tourists are insured by four insurance companies: SAO Yakor for 20 million rubles, SK Investstrakh for 30 million rubles, AO SK Armeets for 20 million rubles, and OOO SK Ekip for 10 million rubles.
"Insurance coverage will be sufficient to cover full compensation for tours that will not take place. We are beginning to prepare documents for all booked tours to submit to insurance companies. Tourists should contact their insurance companies regarding insurance compensation. Our office will remain open, and if you have any questions about the documents required by insurance companies, we can provide full information. You can also send inquiries to agent@intravel.ru," the company added.
Intravel Stoleshniki has been operating on the market for over 20 years.
Source: trn-news.ru