The company "Natalie Tours" officially announced the suspension of operations from August 14. The corresponding message appeared on the tour operator's website today, August 14.
In addition, a similar message was sent to the e-mails of travel agencies.
Meanwhile, today in In an interview with RBC, the company's head, Vladimir Vorobyov, explained that information about the suspension of operations appeared on the company's website by mistake and due to the "human factor."
Mr. Vorobyov denied reports that the company's operations had been suspended.
“They made an incorrect splash screen, now they’ve fixed it,” Vorobyov told RBC, adding that Natalie Tours is maintaining plans to resume sales from October 1.
Let us recall that, based on the results of the company’s inspection, the Moscow prosecutor’s office demanded that a criminal case be opened against the tour operator “Natalie Tours”.
"The materials of the prosecutor's inspection of the tour operator's compliance with the requirements of federal legislation on consumer protection and tourism activities have been sent to the preliminary investigation body to decide on criminal prosecution. The results of the inspection are under the control of the Moscow prosecutor's office," the department said in a statement.
The investigation began on July 20.
Earlier, the insurance company Ingosstrakh stated that if the tour operator Natalie Tours announces a halt to operations, it is ready to pay compensation to all tourists. But their amount will be approximately 4.8% of the cost of the tour.
Source: trn-news.ru